Check list for youth class

Gather resources

  • (done) Create wiki page for current class checklist
  • recruit volunteers
    • 2+ people: familiar with e-mail, google docs, yahoo groups, database

Post-Graduation

  • (done) create Google Spreadsheet with sheets for class
  • transfer data from Google Doc to database
  • (done) create post-graduation call list in Google Spreadsheet for class
  • (in process) create Google doc to record survey answers
    • what questions should we be asking? (see below)
  • call up one week after graduation to survey success with machines

Phone survey questions

  • Did you have a computer in your house before getting the computer from ByteWorks?
  • Were you able to setup the computer?
    • If not, do you need help setting up the computer? (If yes, we'll have a technician contact them later. Don't help now.)
  • Has {student} used the computer?
  • How many hours per day does {student} use the computer? 0, <1, 1, 2, 3, >3
  • What does {student} use the computer for the most? papers, games, surf web, other?
  • Do you have internet access?
    • If so, what kind? Dial-up, DSL, cablemodem, other?
    • How much does {student} use the internet?
  • Do any of {student}'s siblings use the computer?
  • Do you as parent/guardian use the computer?
  • ByteWorks is expanding its course offerings, including workshops in programming, digital photography, and PC maintenance, among others. Would you be interested in knowing more about these courses, and if so, what would be the best way to contact you: phone, e-mail, mail, poster at ByteWorks, other?
  • Do you have any questions for us?

Call script

  • Introduction
    • “Hello. This is {your name}. I'm a volunteer from ByteWorks, the computer shop on Thurman and Shenandoah”
  • Requst to talk to parent/guardian
    • “May I please speak to the parent or guardian of {student's name}?”
    • If not home, ask when is a good time to reach them.
  • To parent/guardian, introduce yourself (if necessary) and ask them if they can answer a few questions.
    • “We are calling to follow up on {student's name}'s progress. Do you have 5 minutes to help us with some questions?”
  • Ask the questions.
  • Thank them for their time.
  • If they have more questions, have them call ByteWorks at 314-664-9537 or e-mail at info@bworks.org
 
2007-07_youth_class.txt · Last modified: 2007/08/29 18:53 by robert.citek
 
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